The Federal Competition and Consumer Protection Commission (FCCPC) has launched investigations into complaints against major players in banking, telecommunications, and aviation sectors.
Starting December 3, the probe will focus on service failures, exploitative practices, and violations of consumer rights.
Guaranty Trust Bank (GTB) is under scrutiny for network issues affecting customer access to funds and banking apps.
MTN Nigeria faces complaints about undelivered data services, fast data depletion, and poor customer support.
Similarly, Air Peace Limited is being investigated for allegedly inflating ticket prices, particularly for advance domestic bookings.
The FCCPC stated these actions align with the Federal Competition and Consumer Protection Act (FCCPA) 2018, which empowers it to ensure fair practices and address consumer grievances.
Companies will appear before the Commission to explain and resolve these issues.
The FCCPC also encouraged the public to report poor service delivery through its official channels.
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